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What CodeObsess can see

  • Your tickets: the ticket’s title, text, comments, links and people, for the tickets you ask CodeObsess to work on. Attachment files are not fetched.
  • Your repositories: the repositories you chose, copied for a run. CodeObsess reads them and changes only those set to Write.
  • Your account: your name, your account email and the GitHub, Linear or Atlassian accounts you link or sign in with.
  • Your AI provider: a run sends the ticket and the code it works on to the AI that runs it (your Claude account, or your company key’s provider), under that provider’s terms.

What CodeObsess keeps from itself

  • Your Claude login. You sign in on claude.ai; we never see your password. Your Claude login is kept in a private storage space on CodeObsess’s servers that only your tickets use. CodeObsess’s code never reads, copies or refreshes it.
  • Your company AI keys, after saving. A key is stored sealed and never shown again. A run never receives the key itself.
  • Other companies’ data. The database itself keeps each company’s data apart.

How a run is kept safe

  • Each run happens in its own locked-down space, with only the repositories it needs. The run’s container is removed when the run ends; its working copy is deleted after 14 days.
  • The run never holds your code host’s access token. CodeObsess checks the run’s commits, then pushes them itself.
  • CodeObsess never merges, never force-pushes, and never makes releases or tags.
  • Known token formats are hidden in what CodeObsess writes: in your tickets, on its pages and in pull requests. A push that contains one is refused.
  • On GitHub Issues, text from someone outside your company is treated as reference only, never as instructions.

Where data lives

Your company’s data is kept in CodeObsess’s database. Run screenshots and encrypted backups of the database are stored with our storage provider. Backups are kept for 7 days. Screenshots are stored under unguessable addresses, so the links in your tickets and pull requests open for anyone who has them. Your tickets and code also go to the services you connect, which keep their own copies: your ticket tool, your code host, and the AI provider that runs the ticket.

Support reports

A report sends your words and a fixed set of ids, never your code, ticket text or repository content. See Report a problem.

Leaving CodeObsess

To export or delete your company’s data, contact CodeObsess. When a company is deleted, its connections, Claude logins, screenshots and data are removed after a 7-day grace period. Invoices are kept for 8 years as the law requires; backups expire within 7 days; what CodeObsess wrote in your own tools, such as ticket and pull request comments, stays there.

Terms and privacy